Lamp Replacement
SYLVANIA Automotive Lighting

SYLVANIA offers a wide range of high performance automotive lighting products with style, performance and the safety of you and your family in mind.  Find the right one for your vehicle and your driving style.

 

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Customer Service

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If you have questions, comments or ideas about any of our automotive lighting products or services, please contact us.

Call: 1.800.729.3777

 
 
​Customer Satisfaction
Your complete satisfaction is our business

​To Our Valued Customer:

At OSRAM SYLVANIA, your complete satisfaction is our business. Our SYLVANIA SilverStar® brand bulbs are high performance products that may require replacement at more frequent intervals than original equipment manufacturer parts. 

Headlights dim over time, and OSRAM SYLVANIA recommends evaluating your headlights annually for optimum performance.  If your SilverStar® brand bulbs do not meet your expectations within a year of purchase and they were purchased from an authorized distributor, we will gladly offer a replacement with proof of purchase. Purchases from EBAY® or other online auction sites are not covered.  EBAY® (as well as other online auction sites) are consumer to consumer marketplaces lacking quality control guidelines and expertise.

Please contact our Customer Service Department for more information about obtaining a replacement for your SilverStar® brand bulbs or other automotive products from SYLVANIA.

  • We ask that you have the product receipt available in order to process a replacement.

  • Send your request/email to our Customer Service Department via the Online Automotive Customer Service Form

  • For Canadian customers, send your request/email to our Canadian Customer Service Department at OSL.customer.service@sylvania.com to process your replacement request.

 

Thank you,

Customer Service
OSRAM SYLVANIA Automotive Lighting