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​​​Warranty Information

More systems covered. More service options. More peace of mind.

 

 

  United States Warranties ​

 

 United States Warranties:
60 Month System Warranty
Fluorescent Lamp Only Warranty
High Intensity Discharge Lamps Product Limited Warranty
LEDlescent™ Ballast Free LED T8 and TT5 Limited Warranty
LEDlescent™ Ballast Free LED T8 and TT5 Limited Warranty
Luminaire Limited Product Warranty for Educational Applications
OPTOTRONIC Programmable Power Supply Warranty
OPTOTRONIC Programmer and Accessories Limited Warranty
QUICK 72SUB+ System Warranty
QUICK 7XL+ System Warranty
QUICK10XL Plus for Educational Applications
Smart+ Product Replacement Limited Warranty
SubstiTRONIC™ LED T8 Limited Warranty
SubstiTUBE Ballast Compatibility List
SubstiTUBE® LED T8/T5HO/T5HE/TT5/ DULUX® LED Pin Base Product Limited Warranty
Ultra General Purpose Lamps Limited Warranty
Warranty - ORIOS LED Retrofit Lamps
Warranty Compact Fluorescent Limited Product Warranty
Warranty ECO LED SERIES LED LAMP LIMITED WARRANTY
Warranty SYLVANIA LEDVANCE LED Professional Fixture - Area Light Limited Warranty
Warranty SYLVANIA LEDVANCE LED Professional Fixture and Pole Limited Warranty LEDLUM001
Warranty SYLVANIA LEDVANCE LED Professional Fixture and Pole Limited Warranty LEDLUM001
Warranty Ultra LED Retrofit and Natural ™ True Wave™ Limited Warranty
Warranty: Contractor Series LED Lamp Limited Product Warranty
Warranty: DUALescent Limited Warranty
Warranty: Incandescent and Halogen Limited Product Warranty
Warranty: SubstiKIT™ LED Type C System Limited Warranty
Warranty: ULTRA HE LED T8 Lamps
Warranty: UVLightFight™ UV-C LightShield™

 

Luminaire Lamp & Ballast Complaints ​

Customer Service Information ​

Canadian Claims & Questions

General Lighting Product Complaint Report for Trade, Industrial/Commercial and Retail Spaces.

This section is NOT for consumer use.CONSUMERS call 1-800-LIGHTBULB

SYLVANIA Warranty Department:

Phone: 1-800-654-0089

Fax: 1-866-632-9674

Warranty.Service@ledvance.com

Consumer Electronics:

SYLVANIA Warranty Department:

Phone: 1-800-654-0089

Fax: 1-866-632-9674

oslwarranty@ledvance.com

Consumer Electronics: